General Conditions of Subscription to and Use of Qeewee

Version of 14 August 2026

Courtesy translation. In the event of any discrepancy between the versions, only the French version is authoritative (art. 30). Read the French version

1. Provider

The Qeewee service is provided by Apus3.com Sàrl, Route en Champ Didon 136, 1740 Neyruz, Switzerland, IDE CHE-113.005.964 (“Apus3”). Contractual and support requests are to be addressed using the contact details given in the application or on qeewee.ch. Data protection contact: privacy@apus3.com.

2. Definitions

• “Client”: the church, network, association or organisation that subscribes to the Service for professional or not-for-profit purposes.
• “Administrator”: the person authorised by the Client to manage its workspace and its Users.
• “User”: any person to whom the Client grants access to the Service.
• “Client Data”: data, files and content entered, imported or generated on behalf of the Client, excluding the software and items belonging to Apus3.
• “Service”: the Qeewee application, its interfaces, modules, updates and documentation included in the plan subscribed to.
• “Order”: an electronic subscription, an accepted quotation or a purchase order specifying the plan, the term, the prices and any special conditions.
• “DPA”: the personal data processing agreement incorporated into the Contract.

3. Scope of application and order of precedence of the documents

These Conditions apply to Clients acting in the course of their professional or not-for-profit activity. They do not cover consumers using Qeewee for private purposes unrelated to that activity. The Contract comprises, in decreasing order of precedence: the special conditions or the Order, the SLA where one is signed, the DPA, these Conditions, then the Service documentation. Any departure from them is valid only if made in writing.

4. Formation of the contract and authority to bind

The person who subscribes confirms that they are authorised to bind the Client. Before confirming, they may check and correct the information in the Order. The Contract is formed when the Client accepts the applicable texts and Apus3 electronically confirms the creation or activation of the workspace. Apus3 retains the version accepted, the date, the organisation and the technical proof of acceptance, then sends a confirmation on a durable medium.

Apus3 may refuse or suspend a registration that contains inaccurate information, a risk of fraud, unlawful use or a conflict with the restrictions of the Service.

5. Trial, beta and free plan

Unless the Order states otherwise, a new Client may benefit from a free 30-day trial. The public page currently announces a trial without a bank card: no paid plan starts and no amount is charged without the express selection and acceptance of a paid offer, the statement of the price and the recording of a means of payment.

At the end of the trial, if no paid Order has been concluded, the workspace is either moved down to the free plan available or placed in read-only mode for the export window indicated, then deleted in accordance with art. 21. The exact behaviour is displayed before the trial begins.

Features identified as beta, pilot or experimental may be modified or discontinued. Apus3 states the known specific limitations. The end of free use granted to an established organisation is announced at least six months in advance where such notice has been promised or appears in its Order.

6. Plans, limits and fair use

The features, prices, number of members or leaders, storage and limits are those set out in the Order or on the pricing page at the time of subscription. In the event of a contradiction, the confirmed Order prevails. The definitions applicable to “active members”, leaders, sites and volumes are those presented with the plan chosen.

Where a limit is reached, Qeewee may refuse the creation of new items or propose a change of plan. Existing data is not deleted on that ground alone. Apus3 may apply reasonable rate, sending, API and storage limits in order to protect the Service and the other Clients, without arbitrarily reducing the service purchased.

7. Accounts, administrators and Users

The Client appoints at least one Administrator and keeps their contact details up to date. It is responsible for granting and withdrawing rights, for the use of the accounts placed under its control and for the confidentiality of credentials. Accounts are individual; sharing them is prohibited. The Client immediately informs Apus3 of any suspicious access, of the departure of an administrator or of a compromise.

The Client configures minimum rights, periodically reviews privileged accounts and enables the security measures offered, in particular multi-factor authentication where it is available.

8. Client obligations and permitted use

The Client undertakes to:

• use the Service in accordance with the law, with its intended purpose, with the documentation and with the rights of individuals;
• hold the information, legal bases, authorisations and rights required in respect of the Client Data;
• inform its Users and make available its own data protection statement;
• govern sensitive data and children's data, restrict access and carry out the required DPIA;
• obtain the opt-ins required for WhatsApp, Telegram, email or other communications;
• not import content that is unlawful, malicious, discriminatory or defamatory, or that infringes the rights of third parties;
• not circumvent the limits, probe security without authorisation, introduce malicious software, resell access or use the Service for spam;
• carry out exports suited to its archiving needs, since Apus3's technical backups do not constitute an archiving service for the Client.

Save with written agreement and a feature specifically provided for that purpose, the Client shall not use Qeewee for medical records, confidential counselling notes, disciplinary proceedings, identity documents, complete banking data or categories of data whose level of risk exceeds the measures agreed.

9. Client Data and shared content

The Client and the data subjects retain their rights in the Client Data. Personal data is not treated as transferable property. The Client grants Apus3 the technical rights strictly necessary to host, reproduce, transmit, back up and process the Client Data for the sole purpose of performing the Contract and in accordance with the DPA.

The Service is a closed environment and is not intended to publish members' data on the internet. The Client determines which content is visible in its groups, directories, events and documents. Within a network, it may authorise limited sharing between organisations where content concerns one of them; it then defines the persons authorised, the scope and the duration of that visibility. It is answerable for the instructions given to Apus3, for internal rights and for moderation. Apus3 may remove or isolate manifestly unlawful or dangerous content after informing the Client, except in an emergency or where the law prohibits it.

10. Third-party services

Qeewee may interact with a payment provider chosen by the Client from among the solutions available, in particular Stripe or Payrexx, as well as with Microsoft, Google, Apple, WhatsApp, Telegram and other services expressly activated. A provider that has not been chosen receives none of that Client's payment data. These services may be subject to their own terms and statements. Apus3 is not a party to the direct contract between the User or the Client and a third-party service where that service acts as an independent controller. Apus3 remains responsible for its own choice of sub-processors in accordance with the DPA.

An outage, change or restriction on the part of a third party may affect the corresponding function. Apus3 uses reasonable efforts to inform the Client and, where this is proportionate, to propose an alternative solution.

11. Prices, taxes and invoicing

The prices, currency, frequency and features are those of the Order. They are exclusive of VAT and other applicable taxes, unless stated otherwise. Subscriptions are invoiced in advance, monthly or annually. Invoices are issued electronically. The Client provides accurate billing information and keeps it up to date.

Fees relating to donations, payments, WhatsApp/SMS messages, additional storage or bespoke services are included only where the Order so provides. No commission or deduction may be withheld from a donation without clear prior information to the donor and to the Client.

12. Payment and late payment

The Client chooses, from among the solutions offered, the provider responsible for its payments, for example Stripe or Payrexx. The provider chosen processes the complete means-of-payment data directly, under its own terms. In the event of failure, Apus3 informs the Client and grants a grace period of 7 days. After that period, Apus3 may restrict the workspace to reading and export. After 30 days' delay, Apus3 may suspend non-essential access. After a formal notice to pay and at least 60 days' delay, Apus3 may terminate the Contract. The data then follows the timetable in art. 21; it is not deleted merely because of the first payment failure.

Statutory default interest, reasonable reminder charges and justified collection costs may be invoiced. A good-faith dispute over part of an invoice does not suspend payment of the amounts not disputed.

13. Term, renewal and ordinary termination

The subscription is entered into for the monthly or annual period indicated and renews for the same period, unless terminated before the renewal date. The Client may terminate from the interface provided or in writing to the contractual address. Apus3 confirms the termination. No pro rata refund is due for a period that has begun, unless the Order provides otherwise, in the event of fault on the part of Apus3 or where mandatory law provides to the contrary.

Apus3 sends a reminder at least 30 days before the annual renewal. Apus3 may terminate a free plan or discontinue the Service on at least 90 days' notice, subject to any specific commitments and to the export window.

14. Change of plan

An upgrade takes effect immediately or on the date indicated; its price is calculated in accordance with the Order. A downgrade takes effect at the next renewal. If the data or users exceed the limits of the new plan, the Client must reduce its usage or accept the appropriate offer before the change. Apus3 does not automatically erase data in order to carry out a downgrade.

15. Changes to prices and to the conditions

Apus3 may amend the conditions for legal, security, technical or commercial reasons. Significant unfavourable changes are announced at least 60 days before they take effect. A price increase applies at the next renewal announced at least 90 days in advance, save for changes in taxes or third-party costs clearly passed on in accordance with the Order.

The Client may terminate before the effective date of an unfavourable change. An urgent change imposed by law or by security may take effect earlier; Apus3 explains the reason for it and limits its impact. Continued use after the effective date constitutes acceptance only if the Client was clearly informed of that consequence and had an effective right of termination.

16. Availability, maintenance and support

Apus3 uses reasonable professional efforts to ensure the availability and proper operation of the Service. Uninterrupted availability is not guaranteed. Planned maintenance is announced in advance where this is possible and is carried out outside the main periods of use. Security emergencies may require intervention without prior notice.

The support hours, channels and response times are set out in the Order. Guaranteed levels, service credits, RPO or RTO exist only in a signed SLA. Marketing announcements or estimates do not create an SLA.

17. Security, backups and continuity

Apus3 applies the measures described in the DPA and adapts them to the risks and to the state of the art. It performs technical backups according to the documented schedule, periodically tests restoration and protects the copies against unauthorised access. The Client understands that a backup may entail a loss of data corresponding to the agreed recovery point and that it does not replace the Client's archiving obligations.

18. Data protection and DPA

In respect of the Client Data, the Client acts as the data controller and Apus3 as the data processor, save for expressly identified independent processing. The DPA forms part of the Contract for all plans, including free and pilot plans. It sets out the instructions, categories of data, security measures, sub-processors, transfers, assistance, audits, incidents and deletion.

The Client remains responsible for the lawfulness of its instructions, for informing data subjects, for internal rights, for retention periods and for its DPIA obligations. Apus3 informs the Client if an instruction appears to it to be contrary to applicable law. Apus3's own processing is described in the data protection statement.

19. Confidentiality

Each party protects the confidential information received from the other, uses it only for the purposes of the Contract and discloses it only to the persons who need to know it and who are bound by an obligation of confidentiality. Excluded is information that has become public without fault, that was already lawfully known, that was lawfully received from a third party or that was independently developed.

Disclosure imposed by law is limited to what is necessary and, where the law permits, is preceded by notice to the other party. The obligation survives for five years after the end of the Contract; it also survives for as long as is necessary in respect of trade secrets and protected personal data.

20. Suspension and termination for cause

Apus3 may suspend all or part of the Service where this is necessary to prevent a security risk, manifestly unlawful use, harm to a third party, serious overload or a payment default under art. 12. Except in an emergency, Apus3 informs the Client, allows it to remedy the situation and limits the suspension to the necessary scope.

Either party may terminate with immediate effect if the other commits a material breach that is not remedied within 30 days of a formal notice, becomes insolvent, or if continuation of the Contract is prohibited. Irremediable breaches, fraud or serious risks may justify immediate termination.

21. End of the contract, export and deletion

At the end of the Contract, the Client has a period of 30 days in which to obtain read-only access and to export the Client Data in the formats offered. On reasonable request before expiry, Apus3 may provide paid assistance in accordance with a quotation. After that window, Apus3 deletes the Client Data from the active environment within 30 days, then the residual copies in the backups, by rotation, within 90 days at the latest following the active deletion.

These periods are to be adjusted where the Order provides for a different period. Apus3 may retain separately the data necessary for its own legal obligations, for evidence of the Contract or for a dispute, with restricted access and without incompatible re-use. Apus3 provides a certificate of deletion on reasonable request.

22. Intellectual property

Qeewee, its software, its interface, its documentation, its methods, its trade marks and its developments remain the property of Apus3 or of its licensors. During the Contract, Apus3 grants the Client a non-exclusive, non-transferable and revocable right to use the Service for its internal needs, in accordance with the plan subscribed to.

No access to the source code, right of reproduction beyond normal use, decompilation, creation of a competing service or removal of proprietary notices is permitted, subject to mandatory rights. Suggestions may be used by Apus3 without disclosing confidential information or identifying the Client.

23. Warranties

Apus3 warrants that it will provide the Service with professional diligence and that it is entitled to grant the rights provided for. In the event of a material non-conformity that is reported promptly and is reproducible, Apus3 elects to correct it, to provide a workaround or to terminate the function concerned with a pro rata refund for the unusable period.

Subject to mandatory law, Apus3 does not warrant that the Service will meet any particular need that has not been agreed, will be free from all errors or will remain compatible with every third-party service. The Client remains responsible for its pastoral, organisational, tax, accounting and legal decisions; Qeewee is not legal, tax or financial advice.

24. Liability

Each party is liable for direct, foreseeable and proven damage caused by breach of the Contract. To the extent permitted by Swiss law, Apus3's aggregate liability for related events over a twelve-month period is limited to the higher of the following two amounts: the fees paid or due by the Client for the twelve months preceding the event, or CHF 5,000.

Loss of profit, revenue, savings, goodwill, reputation or opportunities, data not backed up by the Client, and indirect or consequential damage, are excluded to the extent permitted by law.

No limitation or exclusion applies in the event of wilful misconduct or gross negligence, or where it is prohibited by a mandatory provision. The limitations do not reduce the Client's payment obligations, the Client's infringements of intellectual property rights, or its liability for unlawful use of the Client Data.

25. Third-party claims

The Client shall defend and indemnify Apus3 against any third-party claim arising from an item of Client Data or from a manifestly unlawful instruction, from a lack of right or authorisation, or from use of the Service contrary to the Contract, provided that Apus3 promptly informs the Client, leaves the conduct of the defence to it and cooperates reasonably. Apus3 remains liable for its own faults and for its choice of sub-processors.

26. Force majeure

Neither party is liable for a delay due to an unforeseeable event beyond its reasonable control, in particular a disaster, war, decision of an authority, general network failure or attack of exceptional magnitude, provided that it informs the other party, limits the effects and resumes performance. Payment obligations already fallen due are not suspended. If the event lasts more than 60 days, either party may terminate the affected service.

27. Evidence and electronic communications

Logs, electronic confirmations, contractual versions, invoices and security records that are reliably retained may serve as evidence. A routine communication may be sent to the Administrator's address. A termination, formal notice, significant change or incident notification follows the channel provided for in the Order and allows evidence of it to be kept.

28. Assignment and subcontracting

The Client may not assign the Contract without the written agreement of Apus3, which will not be refused without reasonable grounds. Apus3 may assign the Contract in the context of a reorganisation, merger or sale of the Qeewee business, provided that the assignee takes over the essential obligations. Data sub-processors are governed by the DPA and its prior notice mechanism.

29. General provisions

The Contract constitutes the entire agreement relating to its subject matter. Failure to exercise a right does not constitute a waiver. If a clause is invalid, it is replaced, to the extent necessary, by a valid clause that comes closest to its purpose, without affecting the remainder. The headings are for ease of reading. The provisions which by their nature must survive (confidentiality, payments, liability, intellectual property, export, deletion and applicable law) remain in force.

30. Applicable law, jurisdiction and language

The Contract is governed by Swiss substantive law, to the exclusion of its conflict-of-laws rules and of the United Nations Convention on Contracts for the International Sale of Goods. Subject to mandatory places of jurisdiction, the ordinary courts having jurisdiction at the registered office of Apus3.com Sàrl, in the canton of Fribourg, have exclusive jurisdiction. The French version prevails in the event of any discrepancy between translations, unless mandatory law provides to the contrary.